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Posti’s Board of Directors has approved Posti’s strategy and financial targets for the years 2018-2020.

The postal sector is in a transformation of historic proportions, and that’s why we will continue our determined efforts aimed at renewal. We will have a strong focus on improving quality and the customer experience. We will pursue growth in e-commerce and related solutions, end-to-end logistics solutions ranging from transport to in-house logistics and new services.

At the core of the strategy are five objectives that will allow us to achieve renewal and emerge as a winner through this period of transformation:





Our vision is to be the customer's first choice in postal, logistics and e-commerce services.


Our main mission is to take care of the flow of commerce and everyday life.

Customer promise

Easy, fast, reliable and responsible.


  • Succeeding with the customer
  • Driving for improvement and innovation
  • Taking responsibility
  • Winning together